State Farm® Insurance Agent Rick Babusiak

"Thank you, J.D.! I'm happy to hear that Sydney provided you with such kind and professional service. We always aim to deliver great customer experiences. Feel free to reach out if you need anything else!"

"Thank you for sharing your experience, and I’m very sorry the process took longer than expected and that you received paperwork with the wrong premium. We understand how frustrating that is, especially when you were switching agencies expecting a smooth transition.

To explain what happened: when you called, your homeowners policy was still with another agency. You requested that we make changes to lower the premium, but because the policy wasn’t yet in our system, we couldn’t apply those changes at that time and that we'd have to wait until State Farm corporate assigned the policy to our agency (3-5 business days). Once it arrived here, I would be able to make the requested changes. We checked daily to confirm when the policy was with our office. As soon as it was, we ran the numbers, prepared the updated quote, you agreed to the updated pricing, and I immediately submitted the changes to corporate.

Because the transfer and corporate processing took time, and your renewal was set for June 25, the bill you received did not yet reflect the updated figures. As I mentioned on the phone last week, it is still processing, and once the changes are completed you will receive a refund check by mail.

I truly wish this could have moved faster for you. Unfortunately, the local office can’t control how quickly corporate updates the transferred policy and billing. I did everything I could, including checking daily, to get this resolved as quickly as possible.
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"Thank you, Mike! I'm happy to hear that Gina was able to assist you with your claim and provide helpful recommendations. We always aim to make things as smooth as possible for you. Feel free to reach out if you need anything else!"

"Thank you, Bryan! I'm happy to hear that Gina made the process enjoyable for you. We're here to make things easy. Let us know if we can help with anything else!"

"Phillip, thank you for taking the time to leave us a review! I'm happy to hear that Gina provided such professional assistance with your claim and helped you get set up with insurance for your new car. It's great to know that you find our office efficient and collegial. We're always here if you need anything else!"

"Thank you! I'm really happy to hear that our team, especially Gina, was able to assist you quickly and provide the detailed information you needed. It's great to know that you've had positive experiences with everyone in our office. We appreciate your kind words and support. Let us know if we can help with anything else!"

"Hey, Kristie! Thank you for your review. We’re happy to hear Mason was professional, knowledgeable, and took the time to address your questions regarding your homeowners, auto, and disability coverage. We appreciate your support and are grateful for the opportunity to help with your insurance needs."

"Chelsea, thank you for taking the time to leave us a review! I'm happy to hear that Kimya provided you with such professional and friendly service while setting up your new policies. We always aim to ensure our customers get exactly what they need. Feel free to reach out if you need anything else!"

"Thank you, Tiffany! I'm so happy to hear that you had a great experience with our team. Kimya is fantastic, and I'm glad she could assist you with everything, especially with the DMV process. We appreciate your recommendations and your trust in us. Feel free to reach out if you need anything else!"

"Thank you, William! I'm glad to hear that Leslie was able to assist you with your concerns. We appreciate your feedback and are here to help anytime you need us. Thanks for choosing us!"

"Thank you, Terry! I'm glad to hear that Sydney was able to make your policy addition smooth and easy. We appreciate your feedback and are here if you need anything else!"

"Thank you, Marcia! I'm really happy to hear that Kimya was able to assist you with those tricky issues. We take pride in being professional and patient, and it's great to know Kimya delivered on that. We're always here if you need anything else!"

"Thank you, Sonja! I'm happy to hear that Georgina was able to provide you with a clear and professional experience. We always aim to make sure our customers feel informed and comfortable. We appreciate your recommendation! Let us know if we can help with anything else!"

"Hey David, thank you for taking the time to leave us a review! I'm happy to hear that Sydney was able to assist you and address your questions. We're here to make sure you have the support you need. Let us know if we can help with anything else!"

"Thank you, Brooke! I'm glad to hear that Kayce was able to assist you with your insurance needs and provide helpful information about your premium. It's great to know she made the process personable and informative. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Fred! I'm happy to know that Gina and our team provided you with quick and professional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Kent! I'm happy to hear that Leslie was able to assist you with your auto insurance needs and provide excellent support. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"

"Thank you for your review, Nover! I'm happy to hear that Sydney was able to provide you with valuable information and assistance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"

"Thank you, Kirkwood! I'm happy to hear about your positive experience with Gina. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"

"Hey, David! Thank you for sharing that Sydney was very helpful and able to answer all your questions about your auto insurance. We’re happy to hear it was very easy to reach our team and get the assistance you needed."

"Thank you, Scott! I'm happy to hear that Sydney provided you with such excellent support. We always aim to deliver top-notch customer service. If there's anything else we can assist you with, feel free to reach out!"

"Thank you, Angelyn! I'm happy to hear about your positive experience with Kayce over the years. Her dedication to providing exceptional service is something we truly value. If you ever need anything else, feel free to reach out!"

"Thank you for sharing this! I'm happy to know you had a positive experience with our professional service and friendly team. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"

"Tonya, thank you for your wonderful feedback! I'm happy to hear that our team has been helpful and pleasant in assisting with your insurance needs. We’re always here to help with any questions or requests you might have. Let us know if there's anything else we can do for you!"

"Thank you, Elizabeth, for sharing your experience! I'm happy to hear that Kayce provided such exceptional service and helped you find the right coverage. Her dedication and professionalism are truly valued here. If you need any further assistance, feel free to reach out!"